Contact and support

faibl does not yet publish a general support, sales, press, or partnership inbox. The site will not collect a message it cannot deliver.

For product support

Include the page, approximate time, action, and any request or support reference shown in the interface. A reference helps diagnose a failure without copying manuscript text.

Keep sensitive material out of support messages

Do not send manuscript passages, prompts, generated prose, passwords, sign-in links, API keys, payment-card details, Stripe payloads, or database URLs.

Privacy requests

Account-level access, correction, retention, and deletion handling are still being approved. Until a named privacy contact is published, private-beta participants should use their invitation channel and clearly label the request “privacy”.